FAQs
What types of products do Munchy Plushies offer?
Munchy Plushies specializes in high-quality, whimsical plush toys that appeal to both children and adults. Our collection features unique designs, including collectible plushies inspired by popular characters, such as the One Piece Meat Plushie. These products serve as both cuddly companions and decorative items for fans.
How can I contact Munchy Plushies for support?
You can reach us via email at help@munchyplushies.com. Additionally, you can follow us on Instagram at munchyplushies for updates and promotions.
What is your return policy?
We offer a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags attached, and in their original packaging. You will need to provide a receipt or proof of purchase to initiate a return.
How long does shipping take?
Shipping times vary based on location. For the United States, standard tracked shipping typically takes 9-17 business days. For international orders, shipping may take 10-20 business days. Please note that processing times can take 3-5 business days, and during peak periods, this may extend up to 20 business days.
What should I do if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us within 24 hours of receipt. We will work with you to provide an exchange, provided the item is returned in the same condition it arrived. If the packaging was damaged during shipping, we can offer a replacement if you provide proof of the damage.
Can I change my shipping address after placing an order?
Once an order is placed, we cannot guarantee changes to the shipping address. It is essential to double-check your address before completing your purchase. If an incorrect address is provided, it may lead to the disposal of your order, for which we cannot be held liable.
How long does it take to process a refund?
Refunds are processed within 10 business days after we receive and inspect your returned item. Please note that it may take additional time for your bank or credit card company to post the refund to your account.
Are your plush toys safe for children?
All our plush toys are made from high-quality materials and are designed with safety in mind. However, we recommend checking the specific product details for any age recommendations or safety warnings before making a purchase.